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Warranties and Guarantees

 

 

Customer Satisfaction Policies

Our goal is to have happy satisfied customers, but we know we have to earn your trust.  One aspect of that trust is to offer you a guarantee that the products you purchase from Vprime, whether they are products we manufacture ourselves or products that we distribute, meet your expectations. 

Warranties and Returns

Non-Warranty Returns (no defect) - If what you purchased is not what you expected, you can return it within 15 days.

Warranty Returns - If what you purchased does not perform or is defective in any way that is covered by the warranty, it will be replaced or repaired.

Delivery options

Vprime accommodates your preference of shipping options and offers a variety of payment options. 

Privacy Policy

Our promise to protect your information.